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Click Here to Bookmark our Litha Live Gemstone Sale, Now on YouTube- June 15, 2024
Click Here to Bookmark our Litha Live Gemstone Sale, Now on YouTube- June 15, 2024

Policies and Shipping

Payment

We accept all major forms of credit cards through checkout, as well as Paypal. Payment is a completely secure connection, so no worries when you make your purchase. *At this time, Paypal can not be accepted for recurring Subscription Box orders.

Shop Hours

As Inked Goddess Creations is an online store only, you can shop with us 24/7. We are in the office Monday-Friday, and take the weekends to spend time together as a family and rejuvenate. Monday-Friday we answer emails, process orders, update the website and more, as we are a small family-run business who manages all aspects of the business. Generally, we answer emails once per day, and if you email us, we try our best to respond within 48 business hours. 

Shipping

We currently have a 5-7 business day processing turnaround on orders (which does NOT include weekends or holidays). Please understand that most of my items are made when the order is placed, so it is fresh and its energy resonates with the buyer. If you need an order sent quickly, please email us BEFORE you place the order, just to double check we can accommodate the request. 

Shipping is done by the United States Postal Service and is calculated based on weight. We do reserve the right to ship very heavy packages by UPS or FedEx. All shipping contains tracking numbers, so you can keep track of your order once it leaves me, and you are emailed the tracking number when I send the package out for pickup.

If we combine orders of yours, we will either upgrade your shipping or send you a gift card to our store for the difference in shipping cost. Oftentimes, though, we pay out of pocket when orders are combined, so please understand that if we do combine orders and you don't receive a gift card, we used all of the money that you paid in shipping.

International shipping is done via USPS International Mail, and can take up to 6 weeks to reach you, depending on where you are! Please understand that we are not responsible for taxes imposed by your country for importing items from the United States. 

*As of January 1, 2021, we no longer ship to the UK due to the new laws instituted because of Brexit. It's just too expensive for us to do so with the addition of VAT for UK orders. 

Order Cancellation

As of July 17, 2019, our order cancellation policy has changed. We are a small business, so order cancellations affect us greatly. Order cancellation requests must be received within the same business day as when the order was placed. This includes regular item orders and subscription box orders. Once that business day is over, all sales are final and no order cancellations will be accepted, and no refunds will be issued.

All sales are final. Please keep this in mind when ordering.

Refunds and Exchanges

If for any reason you are not satisfied with your purchase, please contact us and we will handle it on a case-by-case basis. Items such as oils, mists, salts, etc. are non-returnable/non-refundable due to the personal nature of the products. Custom orders are non-returnable/non-refundable. Orders over 30 days old are non-returnable/non-refundable. Past orders are non-refundable. Subscription boxes and/or their contents are non-returnable/non-refundable. If an item is damaged in shipping, please be prepared to provide pictures of the damaged item when you contact us. More than likely, an equal replacement item will be sent, but this is all handled on a case-by-case basis. Any returns or incorrect shipment information that results in an undeliverable package will come at a cost to the buyer, not Inked Goddess Creations.

If your package is marked 'Delivered' by the USPS and it was either stolen off of your property or delivered to an incorrect address, there is nothing we can do about this. You must take this up with the post office by asking for a GPS Location Tag of where your package was marked 'Delivered.' Then, it is up to the USPS to locate your package.

Additional Policies

We reserve the right to cancel and refund any orders, especially orders where coupon codes are used improperly, or custom orders that are accompanied by very strange or negative requests (such as revenge products, break-up products, etc.). Please contact us before ordering if you feel your custom request could fall under this disclaimer.

We do not price match or offer refunds on items that go on sale after you place your order. 

We do not offer 2-day shipping. We are not Amazon. 

Many items here are one-of-a-kind, and items made with gemstones are all unique as gemstones have natural variations in themselves. 

There is no guarantee that an item for sale will be replicated in the future, or will remain in our inventory as a permanent item. We craft many products with moon phases and taking astrological alignments into account, so they may only be available for sale as long as we have that one batch in stock.

Metaphysical properties of Inked Goddess Creations' products are not guaranteed; We supply the tools, you supply the magick. Products should not be taken internally without the advice of a doctor or certified herbalist, and no product should take the place of proper professional advice or treatment. Inked Goddess Creations is not responsible for outcomes, or loss or damage associated with the misuse of its products. No products claim to have absolute healing properties, and no statements on this site have been approved by the FDA. By completing your purchase with Inked Goddess Creations, you are agreeing to these terms.

Seller Information

If you have any questions, please don't hesitate to email us at support@inkedgoddesscreations.com or contact us here. Our mailing address is PO Box 18044 Tucson, AZ 85731.